We offer return/exchanges within the first 1 day from the date of your purchase. If 1 day has passed since your purchase, you will not be offered a return, exchange, or refund of any kind.

In order to become eligible for a return or exchange:

1. The purchased item must be unused and in the same condition as you received it.
2. The item must have the original packaging.
3. If the item was purchased during a sale, it may not be eligible for a return/exchange.
4. Only items that are defective or damaged will be replaced based on an exchange request.

You agree that certain categories of products/items are exempted from returns or refunds. These categories will be identified at the time of purchase. For accepted return/exchange requests, once the returned product/item is received and inspected by us, we will send you an email to notify you of the receipt of the returned/exchanged product. If approved after a quality check at our end, your request (i.e., return/exchange) will be processed in accordance with our policies.